<results><page>0</page><page>20</page><page>4</page><list><CourseLength>1 week</CourseLength><metadata><Type><Description/><Title>Course List Example</Title><Id>384420</Id><Key/></Type><DublinCore><Description/><Audience/><Title/><Publisher/><Source/><Rights/><Identifier/><Format/><Language>eng</Language><SubjectControlled/></DublinCore></metadata><Audience><Description/><Title>All employees</Title><Id>384538</Id><Key/></Audience><Audience><Description/><Title>Managers</Title><Id>384539</Id><Key/></Audience><Audience><Description/><Title>Supervisors</Title><Id>384540</Id><Key/></Audience><Competencies><Description/><Title>Communicates powerfully and prolifically</Title><Id>384547</Id><Key/></Competencies><Competencies><Description/><Title>Solves problems and analyzes issues</Title><Id>384536</Id><Key/></Competencies><Competencies><Description/><Title>Champions change</Title><Id>384553</Id><Key/></Competencies><Title>Conflict and Problem Resolution</Title><CourseCode>ERK239478</CourseCode><title>000 Course List COURSE4-Conflict</title><Offering><StartDate>2019-08-12T18:00:00Z</StartDate><CourseName/><Instructors><Description/><Title>Steve Martin</Title><Id>384545</Id><Key/></Instructors><Deadline>2019-05-29T18:53:30Z</Deadline><EndDate>2019-08-19T18:00:00Z</EndDate><Notes/><Location>/showcase/examples/pages/location/index.jsp</Location></Offering><Cost>$150</Cost><url>&lt;custom:Link urlOnly=&quot;true&quot; type=&quot;Component&quot; destination=&quot;tcm:12-384554&quot; templateURI=&quot;tcm:0-0-0&quot; origin=&quot;tcm:0-0-0&quot;  /&gt;</url><ShortDescription>In today’s fast-paced and high stress work environment conflict is inevitable. In this workshop, you will learn about the causes and costs of workplace conflict. While working through common conflict situations, you’ll learn the ground rules of resolution, how to set a safe environment that encourages trust and listening, and how to effectively mediate through those difficult problems.</ShortDescription><Skill><Description/><Title>Communication</Title><Id>384548</Id><Key/></Skill><Skill><Description/><Title>Problem solving</Title><Id>384543</Id><Key/></Skill><LongDescription>&lt;p xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;In today&apos;s fast-paced and high stress work environment conflict is inevitable. In this workshop, you will learn about the causes and costs of workplace conflict. While working through common conflict situations, you&apos;ll learn the ground rules of resolution, how to set a safe environment that encourages trust and listening, and how to effectively mediate through those difficult problems.&lt;/p&gt;
&lt;p xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;Note: To attend, you must be registered online prior to the program start date. For questions regarding registration in ELM, contact the training coordinator at your agency.&lt;/p&gt;
&lt;strong xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;What You Will Learn:&lt;/strong&gt; 
&lt;br xmlns=&quot;http://www.w3.org/1999/xhtml&quot; /&gt;
&lt;ul xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;
&lt;li&gt;Six fundamental strategies to reduce conflict 
&lt;br /&gt;&lt;/li&gt;
&lt;li&gt;How your brain interprets conflict and how to rewire its response 
&lt;br /&gt;&lt;/li&gt;
&lt;li&gt;Conflict/problem resolution steps and ground rules&lt;/li&gt;
&lt;/ul&gt;</LongDescription><publication>12</publication><id>384554</id><Delivery><Description/><Title>Classroom</Title><Id>384532</Id><Key/></Delivery><Delivery><Description/><Title>Skills Development</Title><Id>384552</Id><Key/></Delivery><pubdate>2021-11-10T22:02:25Z</pubdate></list><list><CourseLength>1 hr</CourseLength><metadata><Type><Description/><Title>Course List Example</Title><Id>384420</Id><Key/></Type><DublinCore><Description/><Audience/><Title/><Publisher/><Source/><Rights/><Identifier/><Format/><Language>eng</Language><SubjectControlled/></DublinCore></metadata><Audience><Description/><Title>All employees</Title><Id>384538</Id><Key/></Audience><Audience><Description/><Title>Managers</Title><Id>384539</Id><Key/></Audience><Audience><Description/><Title>Supervisors</Title><Id>384540</Id><Key/></Audience><Competencies><Description/><Title>Collaboration and teamwork</Title><Id>384546</Id><Key/></Competencies><Competencies><Description/><Title>Communicates powerfully and prolifically</Title><Id>384547</Id><Key/></Competencies><Title>Better Communication, Better Teams</Title><CourseCode>SDB23498234</CourseCode><title>000 Course List COURSE3-BetterComm</title><Offering><StartDate>2019-07-22T18:00:00Z</StartDate><CourseName>Webinar 1</CourseName><Instructors><Description/><Title>Steve Martin</Title><Id>384545</Id><Key/></Instructors><Deadline>2019-06-04T18:43:58Z</Deadline><EndDate>2019-07-22T19:00:00Z</EndDate><Notes/><Location>/showcase/examples/pages/location/index.jsp</Location></Offering><Cost>$2000</Cost><url>&lt;custom:Link urlOnly=&quot;true&quot; type=&quot;Component&quot; destination=&quot;tcm:12-384551&quot; templateURI=&quot;tcm:0-0-0&quot; origin=&quot;tcm:0-0-0&quot;  /&gt;</url><ShortDescription>In today’s workplace, participating in small group interactions are critical to both individual and organizational outcomes. In order to achieve the best possible outcomes within a team or small group project, it is essential everyone’s voice is heard. This course will help you develop skills in leading and participating in small group interaction so that the best outcomes are achieved. A special emphasis will be placed on small group decision making, managing the conversation, and participation from all members.</ShortDescription><Skill><Description/><Title>Communication</Title><Id>384548</Id><Key/></Skill><Skill><Description/><Title>Interpersonal relationships</Title><Id>384549</Id><Key/></Skill><Skill><Description/><Title>Team building</Title><Id>384550</Id><Key/></Skill><LongDescription>&lt;p xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;&lt;span&gt;In today&apos;s workplace, participating in small group interactions are critical to both individual and organizational outcomes. In order to achieve the best possible outcomes within a team or small group project, it is essential everyone&apos;s voice is heard. This course will help you develop skills in leading and participating in small group interaction so that the best outcomes are achieved. A special emphasis will be placed on small group decision making, managing the conversation, and participation from all members.&lt;/span&gt;&lt;/p&gt;
&lt;p xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Open Sans&amp;quot;, Helvetica, Arial, sans-serif;&quot;&gt;Note: To attend, you must be registered online prior to the program start date. For questions regarding registration in ELM, contact the training coordinator at your agency.&lt;/span&gt;&lt;/p&gt;
&lt;p xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt; &lt;strong&gt;What you will learn:&lt;/strong&gt;&lt;/p&gt;
&lt;ul xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;
&lt;li&gt;Communication applications for all types of group members&lt;/li&gt;
&lt;li&gt;Techniques to analyze group needs, increase group member participation, and address group conflict&lt;/li&gt;
&lt;li&gt;How to manage the flow of conversation in group and team meetings&lt;/li&gt;
&lt;/ul&gt;</LongDescription><publication>12</publication><id>384551</id><Delivery><Description/><Title>Online</Title><Id>384533</Id><Key/></Delivery><pubdate>2021-11-10T22:02:25Z</pubdate></list><list><CourseLength>2 days</CourseLength><metadata><Type><Description/><Title>Course List Example</Title><Id>384420</Id><Key/></Type><DublinCore><Description/><Audience/><Title/><Publisher/><Source/><Rights/><Identifier/><Format/><Language>eng</Language><SubjectControlled/></DublinCore></metadata><Audience><Description/><Title>All employees</Title><Id>384538</Id><Key/></Audience><Competencies><Description/><Title>Develops strategic perspectives</Title><Id>384534</Id><Key/></Competencies><Competencies><Description/><Title>Drives for results</Title><Id>384535</Id><Key/></Competencies><Competencies><Description/><Title>Solves problems and analyzes issues</Title><Id>384536</Id><Key/></Competencies><Competencies><Description/><Title>Technical and professional expertise</Title><Id>384537</Id><Key/></Competencies><Title>Advanced Project Management</Title><CourseCode>234984</CourseCode><title>000 Course List COURSE2-AdvancedPM</title><Offering><StartDate>2026-06-17T13:30:00Z</StartDate><CourseName>Session 1 (course name)</CourseName><Instructors><Description/><Title>Bill Murray</Title><Id>384453</Id><Key/></Instructors><Deadline>2026-06-10T19:18:35Z</Deadline><EndDate>2026-06-19T21:30:00Z</EndDate><Notes>&lt;p xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;This session occurs from &lt;strong&gt;June 17, 2026&lt;/strong&gt; through &lt;strong&gt;June 19, 2026&lt;/strong&gt;. Each day will go from &lt;strong&gt;8:30 am - 4:30 pm&lt;/strong&gt;.&lt;/p&gt;</Notes><Location>/showcase/examples/pages/location/index.jsp</Location></Offering><Offering><StartDate>2026-05-20T18:00:00Z</StartDate><CourseName>Session 2</CourseName><Instructors><Description/><Title>Bill Murray</Title><Id>384453</Id><Key/></Instructors><Deadline>2026-05-17T20:23:49Z</Deadline><EndDate>2026-05-22T21:00:00Z</EndDate><Notes>This is the course notes. You would put more detailed information about this course here, particularly notes.  This is an online webinar.</Notes><Location>/showcase/examples/pages/location/index.jsp</Location></Offering><Cost>$100</Cost><url>&lt;custom:Link urlOnly=&quot;true&quot; type=&quot;Component&quot; destination=&quot;tcm:12-384441&quot; templateURI=&quot;tcm:0-0-0&quot; origin=&quot;tcm:0-0-0&quot;  /&gt;</url><ShortDescription>Participants will learn to take their project management skills beyond the fundamental level and develop an understanding on how to apply advanced project management tools and techniques required for PMP® certification. Project managers can’t rely solely on basic skills and must lead teams to a successful project completion as projects become more complex and teams become more distributed and diverse. Various management skills, such as, leadership, team building, procurement, stakeholder relationship, quality and risk will all be discussed. Over this three day course participants will actually plan and manage a complex simulated project that will prepare them to utilize these skills in the workplace or help them pass the PMP exam.</ShortDescription><Skill><Description/><Title>Decision making</Title><Id>384542</Id><Key/></Skill><Skill><Description/><Title>Problem solving</Title><Id>384543</Id><Key/></Skill><Skill><Description/><Title>Strategic thinking</Title><Id>384544</Id><Key/></Skill><LongDescription>&lt;p xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;Participants will learn to take their project management skills beyond the fundamental level and develop an understanding on how to apply advanced project management tools and techniques required for PMP certification. Project managers can&apos;t rely solely on basic skills and must lead teams to a successful project completion as projects become more complex and teams become more distributed and diverse. Various management skills, such as, leadership, team building, procurement, stakeholder relationship, quality and risk will all be discussed. Participants will plan and manage a complex simulated project that will prepare them to utilize these skills in the workplace or help them pass the PMP exam.&lt;/p&gt;
&lt;p xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;&lt;strong&gt;After completing this three (3) day course, participants will earn 21 training hours towards the PMI 35 hour requirement for PMP Certification.&lt;/strong&gt; The class, even though it is fundamental, is eligible for Professional Development Units (PDUs) for PMPs towards continuing certification requirements to maintain their PMI certifications.&lt;/p&gt;
&lt;p xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;&lt;strong&gt;What you&apos;ll learn:&lt;/strong&gt;&lt;/p&gt;
&lt;ul xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;
&lt;li&gt;Advance project management concepts, such as, team building, earned value, and other various management skills.&lt;/li&gt;
&lt;li&gt;How to implement advanced project management skills to better manage and lead the project team to success&lt;/li&gt;
&lt;li&gt;Growth and development from basic to advanced project management tools for more effective results&lt;/li&gt;
&lt;/ul&gt;</LongDescription><publication>12</publication><id>384441</id><Delivery><Description/><Title>Classroom</Title><Id>384532</Id><Key/></Delivery><Delivery><Description/><Title>Online</Title><Id>384533</Id><Key/></Delivery><pubdate>2025-08-28T13:37:30Z</pubdate></list><list><CourseLength>1 hour</CourseLength><metadata><Type><Description/><Title>Course List Example</Title><Id>384420</Id><Key/></Type><DublinCore><Description/><Audience/><Title/><Publisher/><Source/><Rights/><Identifier/><Format/><Language>eng</Language><SubjectControlled/></DublinCore></metadata><Audience><Description/><Title>Course List Audience</Title><Id>384426</Id><Key/></Audience><Competencies><Description/><Title>Course List Competency</Title><Id>384425</Id><Key/></Competencies><Title>Course title field</Title><CourseCode>234984</CourseCode><title>000 Course List COURSE1</title><Offering><StartDate>2019-05-13T19:14:46Z</StartDate><CourseName>Course Name field</CourseName><Instructors><Description/><Title>Course List Instructor</Title><Id>384423</Id><Key/></Instructors><Deadline>2019-05-06T19:18:35Z</Deadline><EndDate>2019-05-17T19:14:56Z</EndDate><Notes>This is the notes field.</Notes><Location>/showcase/examples/pages/location/index.jsp</Location></Offering><Cost>$100</Cost><url>&lt;custom:Link urlOnly=&quot;true&quot; type=&quot;Component&quot; destination=&quot;tcm:12-384428&quot; templateURI=&quot;tcm:0-0-0&quot; origin=&quot;tcm:0-0-0&quot;  /&gt;</url><ShortDescription>Course short description field</ShortDescription><Skill><Description/><Title>Course List Skill</Title><Id>384427</Id><Key/></Skill><LongDescription>&lt;p xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;Course long description field&lt;/p&gt;</LongDescription><publication>12</publication><id>384428</id><Delivery><Description/><Title>Course List Delivery Method</Title><Id>384424</Id><Key/></Delivery><pubdate>2021-11-10T22:02:25Z</pubdate></list></results>